Privacy Policy:

 

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not share your personally identifiable information to anyone unless requested or required by law enforcement agencies, pursuant to lawfully issued subpoenas or court orders

 

Ordering Terms & Conditions:

 

Prices are subject to change without prior notice. No cancellations or refunds will be given once your order is placed. No third party payments for food pick-up allowed. We will not release orders unless card holder is present during pick-up. The name on the card holder must match the name of the order. Delivery service is provided to you free of charge. We do not offer refunds due to late arrival of delivery orders. Missing and incorrect items will be only credited back to your same method of original payment. Some cases, we may offer you a coupon code to only be redeemed for online use only.

 

Fairness:

 

We are committed to treating those with whom we deal in the same manner that we expect to be treated by others. We apply this approach in a consistent, non-discriminatory manner; from our largest orders to our smallest.

 

Estimated Ready Date & Time:

 

During the checkout process you are asked to select either takeout or delivery. There is no guaranteed ready time or delivery time for your order. Our website calculates an estimated ready time or delivery time but we cannot guarantee the time as it is subject to variables out of our control such as the size and nature of your order, the volume of business at the moment, and travel conditions. We will redeliver the order one time only within the same delivery time frame we did for your previous order. Redelivery address cannot be different from the previous one.

 

Right to Refuse Service and a Ban on Future Service:

 

We will refuse to serve now and in the future those

          persons who, in our judgment and discretion:

Are unreasonably rowdy or disruptive;

Are physically or verbally abusive;

Are threatening to our employees, patrons, or other

          persons on our premises;

Are engaging in or attempting to engage in credit card

          fraud, theft, or other illegal activities on our

          website or on our premises including food

          tampering or modifications different from the

          original order;

Have in the past engaged in or attempted to engage in

          credit card fraud, theft, or other illegal activities

          on our website or on our premises including

          using falsified order names that do not match

          the credit card holder name;

Are engaging in or attempting to engage in any

          invasion, hacking, or disruption of our systems

          including abuse of our coupon code system by

          redeeming the same coupon or multiple coupons;

Unreasonably interfere with our operations by, for

          example, occupying chairs, tables or floor

          space for substantial periods of time without

          ordering food; or

Fail or refuse to return the order or item when

          demanding a refund;

          items consumed more then 20% will not be

          accepted and original packing with containers

          must be included

Fail or refuse to pickup your takeout order where placed

We have the right to refuse delivery to any location if in

our discretion we feel that the location is hazardous to

our delivery persons,  if the recipient has a history of

denying receipt of our products, demanding a refund

or a history of redelivery attempts.

 

Correspondence with us:

 

Please note that e-mail communications will not necessarily be secure; accordingly you should not include credit card information and/or other sensitive personal information in your e-mail correspondence with us. Unbanning accounts will incur a system processing and penalty fees. If you have any questions regarding this Privacy Policy, please contact us by e-mail at privacy@piopio.com or call us (718) 803-7392 then press option #8 during the recording at any time.